Blog

All articles, newest first.

User Journeys in the Age of AI: Still Valuable, No Longer Sufficient

April 7, 2026

AI doesn't make User Journeys obsolete, but it fundamentally changes their role and limits in product design.

How AirBnB Overcame The Chicken-or-Egg Dilemma

November 30, 2020

How Airbnb used piggyback, seeding, and viral growth strategies to solve the two-sided marketplace problem and become the world's biggest short-term rental platform.